Frequently Asked Questions


Do I Need To Set Up An Account To Place An Order?

Creating an account is not mandatory. You can use a guest account to checkout without registering. However, an account gives you access to the following benefits:

  • Manage your account details, track your order status and review past purchases
  • Save your shipping details for future purchases and a faster shopping experience
  • Be informed about our latest stock, special online promotions and discounts!

Go on, what are you waiting for? Make that account!

How Do I Place An Order?
What Kind Of Payment Methods Do You Accept?
How Do I Know If My Mothercare Has Received My Order?
How Can I Track My Order?
How Long Will It Take For My Order To Be Delivered?
What If An Incorrect/Damaged Item Is Delivered To Me?
What If An Incomplete Order Is Delivered To Me?
What Is The Procedure For Cancelling An Order?
How Often Is Your Website Updated With New Products?
I Have A Comment/Suggestion Regarding Your Product/Service
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